Siamlanna Technology Company Limited intends to provide fast, effective and punctual service and build up customer satisfaction by emphasizing on their benets with our following plan;
- Technocal Assistant Service (Tele-support)
- Provide consultation by phone, facsimile and E-mail
- Provide and suggest on product detail
- Suggest the solution of computer and networking problem
- Provide service when received calling from customer
Provide On – Site service which divided into
- Standard Service
- Provide service on working day from 08:00 - 19:00
- Provide customer spare parts completely and accurately
- Provide Hotline number to the customer for their contract convenience
- Non-Stop Service
- Provide 24 hours service including vacation
- Prepare customer spare parts completely and accurately
- Provide Hotline number to the customer for 24 hours contact
- Customer can choose the service according to their need
- When the customer found problem of computer and networking system, they can call for service immediately. Customer can extend the guarantee contract after expiration.
- For all kinds of On – Site services, we have Spare – Parts Service to cope with customer's worry on the pause of servicer due to lacking of devices.
- Customers receive the service immediately with in the period according to the agreement.
- Provide installing computer system, computer network and all kinds of peripheral devices
- Provide cable wiring service of computer system, designing system and installing all kinds of computer network system.
- Provide customer training after installing for their effective and accurate using.